FAQ / Frequently Asked Questions
Conversion of the Printing and Copying System
- What will happen concretely after September 30th, 2022?
- Where and how can I scan?
- Where and how can I from October 1st, 2022 print?
- Where and how can I from October 1st, 2022 copy?
- How can I use the lockers at the Main Library AR and branch library US up from October 1st, 2022?
- What do I do with my previous prepaid card and how do I get my remaining credit back?
- How does the return of the previous prepaid cards at ZIMT work?
General Informations
- When ist the library open?
- Who can use the library??
- How much does it cost to use the library?
- How can I request the purchase of media?
- What do I have to do to prepare for de-registration from the University of Siegen?
- Can I copy in the library?
- Is it possible to scan in the library?
- How can I reserve a group room in the library?
Library Card and Password
- How and where can I get a library card?
- How do I change my password?
- What do I do if I have forgotten the password to my library card?
- I lost my library card, what should I do?
- How can I notify the library about the change of my address/e-mail address?
- How can I extend the validity of my library card?
- My library card is blocked. What does that mean? What am I required to do?
- Can I access my user account with my smartphone?
Lending and Return
- How long can I borrow the media?
- How can I extend the loan period?
- Why can’t the loan period be extended?
- I cannot return a borrowed medium on time. What should I do?
- Can I borrow all media?
- How many media items can I borrow?
- Can I also return media by mail?
- Can late fees be reduced or waived?
- I have not received a reminder. Do I still have to pay late fees?
- Why is it not possible to reserve a desired title?
- Can I delete reservations?
- A book is not borrowed but is not on the shelf either?
Katalog Plus and Literature Search
- How do I find out which media are available in the library?
- Can I use the Katalog plus also via my smartphone?
- What does the note “Ready for pick up” in the Katalog plus mean?
- What does the note "ordered (course of business)" in the catalogue plus mean?
- What does the note "processed (course of business)" in the catalogue plus mean??
- How do I get books from the closed stacks?
- A book is supposed to be in a reserve (book) collection. How do I find out which one?
- How can I search for essays?
Interlibrary Loan
- Which titles can I order via interlibrary loan?
- How can I place an interlibrary loan order?
- How much does an interlibrary loan cost?
- How long does an interlibrary loan order take?
- How do I find out that an interlibrary loan book has arrived for me?
- How long will an incoming interlibrary loan delivery be available for me?
- How long can I keep the literature received via interlibrary loan?
- Can I renew books ordered via interlibrary loan?
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