FAQ / Frequently Asked Questions

Library Use During Transition Operation (Lockdown: 14.2./15.3./29.3.2021)

Current information on opening hours and library use can be found here.

• How can I reach the library?
• Where can I get a library card? Can I apply for a library card online?
• Where can I return media?
• Can loan periods be extended?
• I have forgotten my password, how do I get a new password?
• Does the library send literature home?
• How do I get literature from the Main Library/Branch Libraries?
• How can I get literature that is currently in a reserve collection?
• How can I get literature that is in a work apparatus?
• How can I get literature that is part of the library's non-lending stock?
• Can I copy/scan or print in the library?
• How long does it take for an article to be delivered through the article delivery service?
• How can I access e-books and e-journals?
• How long does it take for a book or article to be delivered via interlibrary loan?
• Is it possible to send journal articles from interlibrary loan as a PDF document to the e-mail address?
• Do I need to reserve a reading place/workstation if I want to study in the library?
• Do I have to wear a mouse-nose mask in the library all the time?
• What do I have to do to prepare for de-registration from the University of Siegen during the lockdown?

General Informations

• When ist the library open?
• Who can use the library?
• How much does it cost to use the library?
• How can I request the purchase of media?
• What do I have to do to prepare for de-registration from the University of Siegen?
• Can I copy in the library?
• Is it possible to scan in the library?
• How can I reserve a group room in the library?

Library Card and Password

• How and where can I get a library card?
• How do I change my password?
• What do I do if I have forgotten the password to my library card?
• I lost my library card, what should I do?
• How can I notify the library about the change of my address/e-mail address?
• How can I extend the validity of my library card?
• My library card is blocked. What does that mean? What am I required to do?
• Can I access my user account with my smartphone?

Lending and Return

• How long can I borrow the media?
• How can I extend the loan period?
• Why can’t the loan period be extended?
• I cannot return a borrowed medium on time. What should I do?
• Can I borrow all media?
• How many media items can I borrow?
• Can I also return media by mail?
• Can late fees be reduced or waived?
• I have not received a reminder. Do I still have to pay late fees?
• Why is it not possible to reserve a desired title?
• Can I delete reservations?
• A book is not borrowed but is not on the shelf either?

Katalog Plus and Literature Search

• How do I find out which media are available in the library?
• Can I use the Katalog plus also via my smartphone?
• What does the note “Ready for pick up” in the Katalog plus mean?
• What does the note "ordered (course of business)" in the catalogue plus mean?
• What does the note "processed (course of business)" in the catalogue plus mean?
• How do I get books from the closed stacks?
• A book is supposed to be in a reserve (book) collection. How do I find out which one?
• How can I search for essays?

Interlibrary Loan

• Which titles can I order via interlibrary loan?
• How can I place an interlibrary loan order?
• How much does an interlibrary loan cost?
• How long does an interlibrary loan order take?
• How do I find out that an interlibrary loan book has arrived for me?
• How long will an incoming interlibrary loan delivery be available for me?
• How long can I keep the literature received via interlibrary loan?
• Can I renew books ordered via interlibrary loan?

PC Workstations

• Where and how can I print something in the library?
• Why can't I access the Internet with my access data?
• How can I use Wi-Fi in the library?

OPUS Siegen

• What is OPUS Siegen?
• What advantages does electronic publishing in OPUS Siegen offer?
• Can I publish my documents elsewhere if they are also in OPUS Siegen?
• Can documents in OPUS Siegen be erased or altered?
• Can publications in OPUS Siegen be quoted?
• How can documents be viewed?
• Can documents be printed?
• How can I research in OPUS Siegen?
• Who may publish documents in OPUS Siegen?
• Which documents may be published in OPUS Siegen?
• What is required of documents in OPUS Siegen?
• How can documents be loaded into OPUS Siegen?